Business Mediation

Are you in a seemingly insurmountable feud with your business partner, sub-contractor or supplier?      

Are you embroiled in a dispute with your agent, and want neutral, third party assistance to resolve the matter?             

Are you a small business owner being sued by a client, customer or  consumer, and want to try to resolve the matter out of court?                                                                                                                                                                                 

Are you a client, customer or consumer in dispute with a small business, and want to try to resolve the matter out of court?

If you answered in the affirmative to any of these or similar questions, perhaps business mediation is right for you. 

What is mediation?

Mediation is a voluntary and confidential form of conflict resolution in which a neutral third party, called a mediator, helps disputing parties to arrive at a mutually acceptable solution to their conflict.

Mediation is a step-by-step process in which agreement and disagreement are explored, relevant information is collected and shared, options and proposals are discussed, and negotiations between the parties are conducted to resolve the conflict.   Unlike a judge, the mediator does not make any decisions, but rather helps the parties to discuss their viewpoints, generate new options, and create effective outcomes. Again, mediation is a voluntary process. Parties are free to leave at any time with or without having reached an agreement. Furthermore, parties do not lose any rights by participating in mediation. If parties do not reach an agreement, they are free to pursue their conflict in another venue, such as court.

It is not uncommon for a dispute to require multiple mediation sessions in order to reach an agreement. However, most mediations result in a full or partial agreement between disputing parties.  If a mutually acceptable agreement is reached, full or partial, it is then put into writing in the form of a stipulation of settlement.  Once signed, the stipulation of settlement becomes a legally binding agreement.

What are common outcomes of mediation?

  • A mutually acceptable, legal binding, financial and/or non-financial settlement
  • Dissolution of business partnership
  • Reorganization of business or non-profit team toward improved efficiencies and outcomes
  • Reduction in business relationship-sabotaging behavior
  • Better understanding of and empathy for the other party's wants and needs
  • Improved inter-personal communication skills
  • Increased harmony and overall fulfillment

For more information on business mediation, please visit the Business Mediation FAQs section.